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Phyllis Pollack

The Reality of Impasse: Show me the money!

(10/11/19)Phyllis Pollack

It is funny how sometimes the stars align to suddenly highlight an issue that was nowhere in my conscious brain before then.

Maria Simpson

The Anchoring Effect

(10/10/19)Maria Simpson

The anchoring effect is a form of bias in favor of the first piece of information we hear during a negotiation, often the other person’s goal.

Patricia Porter

Changing the Way I Handle Verbal Attacks

(10/04/19)Patricia Porter

One of my personal challenges is how to deflect and master my in-the-moment reactions to verbal attacks.

Ronald S. Kraybill

Transforming the Healer-I

(10/04/19)Ronald S. Kraybill

How can we assist the healing of a broken world when we ourselves are far from healed?

Meredith Richardson

Choose the Road Less Traveled in Conflict

(10/04/19)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Emma Hartman

Trucking Company Will Pay $22,500 and Make Policy Changes to Settle Disability Discrimination Lawsuit

(10/04/19)Emma Hartman

Transport America was fined $22,500 and they will need to make changes to their policy on service animals.

Amy Robertson

WorkPeace: Get Curious

(9/30/19)Amy Robertson

If you work in Human Resources or manage employees then you will no doubt be involved with resolving conflict at your workplace.

Bruce Edwards

A Dent in the Universe

(9/16/19)Bruce Edwards

What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?

Cinnie Noble

Three Sides to Every Story

(9/12/19)Cinnie Noble

When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.

Hiro Aragaki

The African Promise

(9/12/19)Hiro Aragaki

Diversity in ADR is an important topic of late.

Arran Heal

How to Really Stop Discrimination by Class

(9/12/19)Arran Heal

Discrimination is a tightening net of issues and demands around HR.

Jennifer Shack

Do Parties Trust Mediators When They’re Not in the Same Room?

(9/06/19)Jennifer Shack

Trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face, according to recent research.

Dan Simon

Moving Parents – and a Moving Conversation

(8/30/19)Dan Simon

Empowerment and recognition shifts can happen between people whose interaction has fluctuated for years.

Lorraine Segal

The Craziness of Workplace Mobbing

(8/23/19)Lorraine Segal

Workplace mobbing can make you feel crazy.

Dan Simon

Czech Transformative Mediators Empower Parents and Kids

(8/16/19)Dan Simon

Transformative mediation is thriving in Brno, Czech Republic.

Michael A. Zeytoonian

Re-imagining Collaborative Law, as well as dispute resolution itself

(8/09/19)Michael A. Zeytoonian

I first heard about Collaborative Law (CL) in 2002 as it began to spread around Massachusetts.

Wean Khing Wong

Benefits of Mediation Program for Recently Evicted Families with Children

(8/09/19)Wean Khing Wong

This mediator proposes a upcoming homeless mediation program, the difficulties of working with the homeless population, and the skills a mediator can bring.

Jason Dykstra

The Best Ten Minutes You’ll Spend All Day

(8/02/19)Jason Dykstra

Researchers spent some time in a knowledge-based customer support and back-office service company (i.e. call centre) and conducted an experiment with a portion of its employees.

Cinnie Noble

The “Flip Side” in Conflict

(7/30/19)Cinnie Noble

It is common that we get so caught up in our conflicts that we only see our side.

Cinnie Noble

Wrong Side of the Bed

(7/19/19)Cinnie Noble

Sometimes I wake up in a cranky mood-am I the only one?

John Lande

We Have to Love More, Hate Less. We Got to Listen More and Talk Less.

(7/12/19)John Lande

A quick thought on what we can learn from women's soccer.

Tammy Lenski

A Way to Turn Anger Into Curiosity

(7/05/19)Tammy Lenski

Only people we love and care deeply about can make us so angry we want to blow a gasket, says famed Star Trek actor George Takei.

Phyllis Pollack

The Slippery Slope of Negotiations!

(7/05/19)Phyllis Pollack

This looks at a PON article which discusses four reasons why a negotiator might proceed down the slippery slope of an ethical lapse.

Sarah Ater

Mediation and Sitting Protocol

(6/28/19)Sarah Ater

This article explains how the sitting arrangement can help improve the mediation process or cause unease in the parties. It is drawn from the mediator’s experience and illustrates how sitting helps parties gain confidence in the mediator and become more comfortable with each other in their discussions.

Leyla Balakhane

How Forgiveness Benefits You After The Divorce

(6/24/19)Leyla Balakhane

Everyone wants to be right, but oftentimes, holding onto one’s pride tears the relationship apart.

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