In Their Voices: Video with Joyce Oddison
This article shares a video of Michael Lang interviewing Joyce Oddison about how to stay resilient through difficult times.
Two Words
After helping thousands of people resolve disagreements at work, I have found that you can help people with these two words.
Substance of Negotiation in Mediation
The article explains how mediator can facilitate disputing parties to resolve the dispute by making them understand what exactly they want. By using two case studies, the article highlights the skills used by the mediator in assisting the parties in negotiation.
The Conflict Iceberg
The metaphor of an iceberg has commonly been used as a metaphor about conflict.
Simple Magic - A haiku
This is a haiku that discusses the art of dispute resolution.
Feedback, Hot Buttons, and White Fragility
Being open to difficult feedback, even about racism, can help you grow.
Change Power is in the Process: When Listening is Not Enough
Since the untimely and senseless killing of George Floyd in Minneapolis on May 25, 2020, the response from many organizations, places of work, and corporations have been to hold listening sessions specifically for African Americans to “share their story” with their peers.
BATNAs and the Emotional Pains from “Positional Negotiation”
If you have problems with BATNA theory, you aren’t the only one.
Facing the Conflict
The notion that we have the ability to change someone (such as their personality, their needs, their values, their core beliefs, their deeply held views) is unrealistic.
Mediators Needed in this Time Which Tries Our Souls
I am calling upon all Professional Mediators to deploy as a powerful peacemaking force in our current national crisis.
Failing to Notice the Generosity of Others
Empathy within a mediation session can prove a catalyst for success as long the mediator helps parties not miss the opportunity. Recognizing this skill and the courage of parties to move from entrenched positions will not be missed by an experienced mediator.
Let Communities and Police Together Keep the Peace: Op-Ed
: Op-EdScores of cellphone videos, capturing police violence around the country, have revealed to millions the depth and breadth of systemic racial bias in the United States. Understandably, many are calling for a new way.
Parenting While Angry
This article is arranged as an open letter to my clients, who are divorcing during the pandemic.
George Floyd: A Call to White Leadership
The purpose of this brief article is to respond to the article titled “George Floyd: What Leaders Need To Do Now,”published in Mediate.com and to offer some comments by a living black man whose paternal grandfather and grandmother were slaves.
Make Your Next Apology Irresistible
Apologies are an important part of conflict resolution--and they are not always easy!
Managing Conflict at Home During COVID-19
This links to a free course for practitioners, or to show to their clients as a resource, for resolving home conflict during the quarantine.
What Mediators Must Consider as They Work
This article highlights the impact of COVID-19 on face to face mediation as social distancing is encouraged. It also discusses other instances when mediators need to stay away from the mediation process such as when they are physically tired or when they face psychological or mental issues.
ODR Tips and Tricks
With the COVID-19 pandemic and everybody home, Internet becomes the highway of contact with the world. And, in mediation, mass transmigration to ODR.
You Can Lead Trainings
Do you want to help a team or group improve patterns of dealing with conflict? This article includes resources to help you lead a rich learning experience on conflict styles.
Research Shows We Can Work Toward Peace Through Understanding
This article addresses how our brain reacts when we feel understood versus when we don’t feel understood.
Be Kind
We need to keep in mind that everyone is having a tough time and treat them with kindness.
Divorce Mediation: The Healthy Way to Break Up
There are all sorts of reasons why relationships break up, and when a couple is in crisis it’s easy to turn on the other person and point the finger of blame.
7 Financial Tips for Small Businesses Operating during the COVID Pandemic
As good financial management skills serve as a blueprint for success, bad money management habits may force you into bigger conflicts in the future.
Conflict in Confined Spaces
Stay at home orders have been issued, work and schools have closed down, everyone is home together. So now what?
Handling Conflict in Chaos
Right now, we are adjusting to an entirely new set of parameters for our lives.
PREV