The Reality of Impasse: Show me the money!
It is funny how sometimes the stars align to suddenly highlight an issue that was nowhere in my conscious brain before then.
The Anchoring Effect
The anchoring effect is a form of bias in favor of the first piece of information we hear during a negotiation, often the other person’s goal.
Changing the Way I Handle Verbal Attacks
One of my personal challenges is how to deflect and master my in-the-moment reactions to verbal attacks.
Transforming the Healer-I
How can we assist the healing of a broken world when we ourselves are far from healed?
Choose the Road Less Traveled in Conflict
Are you stuck in a rut in your relationship with someone?
Trucking Company Will Pay $22,500 and Make Policy Changes to Settle Disability Discrimination Lawsuit
Transport America was fined $22,500 and they will need to make changes to their policy on service animals.
WorkPeace: Get Curious
If you work in Human Resources or manage employees then you will no doubt be involved with resolving conflict at your workplace.
A Dent in the Universe
What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?
Three Sides to Every Story
When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.
How to Really Stop Discrimination by Class
Discrimination is a tightening net of issues and demands around HR.
Do Parties Trust Mediators When They’re Not in the Same Room?
Trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face, according to recent research.
Moving Parents – and a Moving Conversation
Empowerment and recognition shifts can happen between people whose interaction has fluctuated for years.
The Craziness of Workplace Mobbing
Workplace mobbing can make you feel crazy.
Czech Transformative Mediators Empower Parents and Kids
Transformative mediation is thriving in Brno, Czech Republic.
Re-imagining Collaborative Law, as well as dispute resolution itself
I first heard about Collaborative Law (CL) in 2002 as it began to spread around Massachusetts.
Benefits of Mediation Program for Recently Evicted Families with Children
This mediator proposes a upcoming homeless mediation program, the difficulties of working with the homeless population, and the skills a mediator can bring.
The Best Ten Minutes You’ll Spend All Day
Researchers spent some time in a knowledge-based customer support and back-office service company (i.e. call centre) and conducted an experiment with a portion of its employees.
The “Flip Side” in Conflict
It is common that we get so caught up in our conflicts that we only see our side.
We Have to Love More, Hate Less. We Got to Listen More and Talk Less.
A quick thought on what we can learn from women's soccer.
A Way to Turn Anger Into Curiosity
Only people we love and care deeply about can make us so angry we want to blow a gasket, says famed Star Trek actor George Takei.
The Slippery Slope of Negotiations!
This looks at a PON article which discusses four reasons why a negotiator might proceed down the slippery slope of an ethical lapse.
Mediation and Sitting Protocol
This article explains how the sitting arrangement can help improve the mediation process or cause unease in the parties. It is drawn from the mediator’s experience and illustrates how sitting helps parties gain confidence in the mediator and become more comfortable with each other in their discussions.
How Forgiveness Benefits You After The Divorce
Everyone wants to be right, but oftentimes, holding onto one’s pride tears the relationship apart.
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