This article shares a video of Michael Lang interviewing Joyce Oddison about how to stay resilient through difficult times.
After helping thousands of people resolve disagreements at work, I have found that you can help people with these two words.
The article explains how mediator can facilitate disputing parties to resolve the dispute by making them understand what exactly they want. By using two case studies, the article highlights the skills used by the mediator in assisting the parties in negotiation.
The metaphor of an iceberg has commonly been used as a metaphor about conflict.
This is a haiku that discusses the art of dispute resolution.
Being open to difficult feedback, even about racism, can help you grow.
Since the untimely and senseless killing of George Floyd in Minneapolis on May 25, 2020, the response from many organizations, places of work, and corporations have been to hold listening sessions specifically for African Americans to “share their story” with their peers.
If you have problems with BATNA theory, you aren’t the only one.
The notion that we have the ability to change someone (such as their personality, their needs, their values, their core beliefs, their deeply held views) is unrealistic.
I am calling upon all Professional Mediators to deploy as a powerful peacemaking force in our current national crisis.
Empathy within a mediation session can prove a catalyst for success as long the mediator helps parties not miss the opportunity. Recognizing this skill and the courage of parties to move from entrenched positions will not be missed by an experienced mediator.
: Op-EdScores of cellphone videos, capturing police violence around the country, have revealed to millions the depth and breadth of systemic racial bias in the United States. Understandably, many are calling for a new way.
This article is arranged as an open letter to my clients, who are divorcing during the pandemic.
The purpose of this brief article is to respond to the article titled “George Floyd: What Leaders Need To Do Now,”published in Mediate.com and to offer some comments by a living black man whose paternal grandfather and grandmother were slaves.
Apologies are an important part of conflict resolution--and they are not always easy!
This links to a free course for practitioners, or to show to their clients as a resource, for resolving home conflict during the quarantine.
This article highlights the impact of COVID-19 on face to face mediation as social distancing is encouraged. It also discusses other instances when mediators need to stay away from the mediation process such as when they are physically tired or when they face psychological or mental issues.
With the COVID-19 pandemic and everybody home, Internet becomes the highway of contact with the world. And, in mediation, mass transmigration to ODR.
Do you want to help a team or group improve patterns of dealing with conflict? This article includes resources to help you lead a rich learning experience on conflict styles.
This article addresses how our brain reacts when we feel understood versus when we don’t feel understood.
We need to keep in mind that everyone is having a tough time and treat them with kindness.
There are all sorts of reasons why relationships break up, and when a couple is in crisis it’s easy to turn on the other person and point the finger of blame.
As good financial management skills serve as a blueprint for success, bad money management habits may force you into bigger conflicts in the future.
Stay at home orders have been issued, work and schools have closed down, everyone is home together. So now what?
Right now, we are adjusting to an entirely new set of parameters for our lives.