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Jan Frankel Schau

A Toddler's Wisdom on Conflict Resolution

(6/15/18)Jan Frankel Schau

The values we share matter more than our differences.

John Sturrock

The Edinburgh Declaration of International Mediators

(6/04/18)John Sturrock

I write this in the aftermath of the really uplifting and wonderfully diverse conference which I had the privilege to host and chair recently in my home city, under the auspices of the International Academy of Mediators.

Michael A. Zeytoonian

The Time for Dispute Resolution Alternatives (DRA) has come

(5/25/18)Michael A. Zeytoonian

There was a time, not long ago, when those who found themselves in a dispute had two basic choices: They could either file a lawsuit/initiate some formal complaint process or they could just walk away from the conflict and try to move on.

Lorraine Segal

Why Everyone at Work Needs Conflict Management Skills (and how you can get them)

(5/21/18)Lorraine Segal

In many job descriptions posted in March and April this year on Indeed, the job announcements include conflict resolution or conflict management as required or desirable skills.

Ronald S. Kraybill

Two-Step to Prioritize Relationship

(5/11/18)Ronald S. Kraybill

A great move for improving your effectiveness in conflict is mastering the two-step discussion process.

Tammy Lenski

This Common (but faulty) Reasoning Leads to Bad Decisions

(5/04/18)Tammy Lenski

We like to think of ourselves as rational beings, and yet we act irrationally in all sorts of ways.

Lorraine Segal

Managing a Resentment Relapse at Work

(5/04/18)Lorraine Segal

A client of mine had a resentment relapse recently.

Recognizing The Signs Of A Conflict Storm

(4/20/18)

By paying attention to the early signs of conflict, you become more aware of a potentially slow-growing storm.

Claudia Winkler

If You Are Not Willing to Do the Unusual, You Will Have to Settle for the Ordinary

(4/13/18)Claudia Winkler

I combined a recent mediation training with the following schedule: Eat, sleep, snorkel, repeat.

Tammy Lenski

Is the Overconfidence Effect Sabotaging Your Communication?

(4/05/18)Tammy Lenski

The overconfidence effect is a natural bias toward believing that we’re better at something than we actually are.

Mark Baer

Working with Challenging Family Situations: A Mediator's Perspective

(3/16/18)Mark Baer

If you were asked to stop doing any of these simple tasks, what feelings and emotions might you experience?

Cinnie Noble

What it Takes to be Conflict Masterful

(3/09/18)Cinnie Noble

How we define conflict mastery and the characteristics needed to be and be seen as such varies.

John Lande

Difficult Conversations in the Modern Era of (Anti-) Social Media

(3/02/18)John Lande

Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.

Tammy Lenski

Can this Key Ingredient Protect Your Marriage from Relationship Conflict?

(2/16/18)Tammy Lenski

Couples can have big fights, frequent conflict, and even bicker all the time and still have healthy, fulfilling, and lasting relationships. How so?

Lorraine Segal

Setting Boundaries with a Workplace Bully

(2/16/18)Lorraine Segal

Whether the bully is your boss or another employee, setting boundaries can be challenging.

Sabine Walsh

Educating the Dispute Resolvers of the Future

(2/09/18)Sabine Walsh

The ICC Mediation Competition in Paris, and the growing number of others like it, are contributing to a change in the way disputes are going to be resolved in the future.

Tom Kosakowski

World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission

(2/06/18)Tom Kosakowski

In January 2018, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for effective team communications, constructive conversations about performance, and conflict resolution.

Joe Markowitz

Three Quotations from Lincoln on Conflict Resolution

(2/02/18)Joe Markowitz

It’s ironic that the president who led us through by most measures our most destructive war had some of the most profound things to say about peace-making.

Tammy Lenski

Spark a Shift in Perspective with this Question

(1/26/18)Tammy Lenski

It’s hard to get fresh perspective about our situation or the other person when we’re trapped inside a conflict.

Ronald S. Kraybill

Shift Dynamics with One Word

(1/26/18)Ronald S. Kraybill

Here’s a strategy to improve dynamics in a difficult conversation: In an argument or tense discussion, replace “but” with “and”.

John Lande

Stone Soup: Takeaways from New Hampshire Mediation Training

(1/19/18)John Lande

As part of recent mediation trainings, Susan Yates and I collected survey data and focus-group-like comments from the training participants.

Mark Baer

Hiring a Divorce Attorney? Buyer Beware

(1/19/18)Mark Baer

John Keith wrote the following: “It is inherent in our role that we fight other peoples’ battles, but this duty encourages us to identify with our clients and view their battles as our own.”

Tammy Lenski

The Picasso Trick for Better Problem Solving

(1/12/18)Tammy Lenski

When we become too wedded to our own solutions, conflict resolution conversations can get pretty stuck.

Cinnie Noble

Conflict Resolutions for 2018!

(1/05/18)Cinnie Noble

Oh my goodness, another year has passed and I would like to wish you all the very best for 2018. May it be a peaceful, loving and joyful one for you and yours!

John Sturrock

On the Road to Solutions that Work for All

(1/05/18)John Sturrock

The idea of our bus tour was to engage local communities in conversations about what was important to them in their area and explore how effective dialogue can aid problem-solving, help resolve contentious issues and reduce conflict.

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