As a kid, I remember using the phrase “mind your own beeswax” – instead of mind your own business – as a reaction to others who were being nosy.
Those of us who have survived workplace bullying or mobbing (bullying by a group) know how awful and traumatizing it is.
Next week, the nation’s highest court will consider whether the controversial process that is currently used by the United States Patent and Trademark Office to analyze the validity of and cancel existing patents is constitutional.
How is the best version of yourself different from the second best version of you?
Recently a conflict management coaching client told me she had “cried her eyes out” about a dispute she is having with a co-worker.
When we’ve put in effort to solve a problem, we want our solution, decision, or agreement to have every chance at long-run success.
Here’s me trying to persuade another mediator that she’s not being impartial if settlement is her goal. I’m not going to be able to persuade her, but what do you think?
An Important Choice: What to Do and Say After Violence?
What would help to process what is going on for you and help you to make any conscious changes?
One of the unexpected obligations as a lecturer in law at a major university is that I must participate in harassment prevention training. One topic caught my attention although it was barely mentioned: micro-affirmations.
Kindness and empathy can defuse conflict at work, or disagreements even in the midst of disasters.
Isolation and polarization are big threats today.
On July 13, 2017, Hong Kong’s Legislative Council passed an Apology Law.
This article discusses the Zen at the Gym (part 3).
“Recognize the strengths of the other guy’s argument and the weaknesses of your own. Keep an open mind while listening.” - by Jake Sullivan.
How do I make my intentions to be conflict competent a reality?
If you believe someone is aggressive, could they behave more aggressively with you than with others?
What do you want? It’s a pretty simple question, really.
While I have known that silence can be a powerful tool in my mediation tool box, I never really thought about until I read a recent article posted on the BBC news website called “The subtle power of uncomfortable silences."
Imagine you had all the data you could possibly want about a city. What might you do with all this information to help improve the quality of life in the city?
How can you have a civil conversation with people you think are absolutely wrong, even evil?
“It’s important to set ground rules at the start of a mediation, and then you can remind the parties of those rules if they get off track later,” said a trainee in one of my mediation courses.
The other day, I received a telephone call from an attorney wondering if I could conduct a mediation on very short notice.
In this digital world, the so-called “soft skills” are suddenly getting a lot of attention and being recognized as a key element of organizational development and improved performance.