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Ronald S. Kraybill

Conflict Styles: Digital vs Paper

(8/15/18)Ronald S. Kraybill

In training with the Thomas Kilmann or my Style Matters conflict style inventories, you have an option to use either a paper or online version. I used to be ambivalent about this choice, but no more.

Cinnie Noble

Values Conflict

(8/15/18)Cinnie Noble

It is common to attribute the term ‘values conflict’ as the reason for dissension between us and another person and we may say such conflicts are not resolvable.

Tim Hicks

What Could be the Source of Modern Polarization?

(8/03/18)Tim Hicks

Everyone’s talking polarization these days.

Ronald S. Kraybill

Career in Conflict Resolution?

(7/27/18)Ronald S. Kraybill

Everywhere I’ve lived and worked, I’ve met people who feel a deep inner echo to the idea of making peace.

Harold Himmelman

12 Tips for Mediating Complex Business and Government Disputes

(7/20/18)Harold Himmelman

This article discusses 12 tips for hiring the right mediator for the right situation.

Tammy Lenski

Ask Yourself This Kind of Question When an Argument Rattles You

(7/13/18)Tammy Lenski

When a difficult conversation rattles you, using a centering question can help you get your balance back.

Peter Adler

In Isolation Together

(7/02/18)Peter Adler, Nicole Brodie

Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.

Phyllis Pollack

Not Just Another Set of Lamb Chops!

(6/22/18)Phyllis Pollack

Someone once said to me that while to a butcher a pair of lamb chops is just another set of lamb chops, to a person who has not eaten in a long while, it will be the best meal ever. In sum, it is all a matter of perspective.

Jan Frankel Schau

A Toddler's Wisdom on Conflict Resolution

(6/15/18)Jan Frankel Schau

The values we share matter more than our differences.

John Sturrock

The Edinburgh Declaration of International Mediators

(6/04/18)John Sturrock

I write this in the aftermath of the really uplifting and wonderfully diverse conference which I had the privilege to host and chair recently in my home city, under the auspices of the International Academy of Mediators.

Michael A. Zeytoonian

The Time for Dispute Resolution Alternatives (DRA) has come

(5/25/18)Michael A. Zeytoonian

There was a time, not long ago, when those who found themselves in a dispute had two basic choices: They could either file a lawsuit/initiate some formal complaint process or they could just walk away from the conflict and try to move on.

Lorraine Segal

Why Everyone at Work Needs Conflict Management Skills (and how you can get them)

(5/21/18)Lorraine Segal

In many job descriptions posted in March and April this year on Indeed, the job announcements include conflict resolution or conflict management as required or desirable skills.

Ronald S. Kraybill

Two-Step to Prioritize Relationship

(5/11/18)Ronald S. Kraybill

A great move for improving your effectiveness in conflict is mastering the two-step discussion process.

Tammy Lenski

This Common (but faulty) Reasoning Leads to Bad Decisions

(5/04/18)Tammy Lenski

We like to think of ourselves as rational beings, and yet we act irrationally in all sorts of ways.

Lorraine Segal

Managing a Resentment Relapse at Work

(5/04/18)Lorraine Segal

A client of mine had a resentment relapse recently.

Recognizing The Signs Of A Conflict Storm

(4/20/18)

By paying attention to the early signs of conflict, you become more aware of a potentially slow-growing storm.

Claudia Winkler

If You Are Not Willing to Do the Unusual, You Will Have to Settle for the Ordinary

(4/13/18)Claudia Winkler

I combined a recent mediation training with the following schedule: Eat, sleep, snorkel, repeat.

Tammy Lenski

Is the Overconfidence Effect Sabotaging Your Communication?

(4/05/18)Tammy Lenski

The overconfidence effect is a natural bias toward believing that we’re better at something than we actually are.

Mark Baer

Working with Challenging Family Situations: A Mediator's Perspective

(3/16/18)Mark Baer

If you were asked to stop doing any of these simple tasks, what feelings and emotions might you experience?

Cinnie Noble

What it Takes to be Conflict Masterful

(3/09/18)Cinnie Noble

How we define conflict mastery and the characteristics needed to be and be seen as such varies.

John Lande

Difficult Conversations in the Modern Era of (Anti-) Social Media

(3/02/18)John Lande

Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.

Tammy Lenski

Can this Key Ingredient Protect Your Marriage from Relationship Conflict?

(2/16/18)Tammy Lenski

Couples can have big fights, frequent conflict, and even bicker all the time and still have healthy, fulfilling, and lasting relationships. How so?

Lorraine Segal

Setting Boundaries with a Workplace Bully

(2/16/18)Lorraine Segal

Whether the bully is your boss or another employee, setting boundaries can be challenging.

Sabine Walsh

Educating the Dispute Resolvers of the Future

(2/09/18)Sabine Walsh

The ICC Mediation Competition in Paris, and the growing number of others like it, are contributing to a change in the way disputes are going to be resolved in the future.

Tom Kosakowski

World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission

(2/06/18)Tom Kosakowski

In January 2018, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for effective team communications, constructive conversations about performance, and conflict resolution.

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